German Game Support Agent

Volt Management Consulting
1155 Metcalfe, Suite 2002, Montréal, Québec, Canada

Our client is one of the world’s leading games services companies. They offer fully integrated, end-to-end production support solutions for development and publishing studios. Our client partners with some of the world’s largest and most successful games, software and hardware companies. 

We are currently looking for committed, quick-witted, and passionate gamers to join our team as German Live Game Operations Agent. The person must be at ease in English and in GERMAN! 

This position is a one-of-a-kind opportunity for a creative & hard-working individual to enter the video game industry and to make a difference for players around the world. 

Join an elite group of talented support professionals. Answer customers and drive communities of fans of the biggest games out there! 

Essential Skills and Qualifications 

  • Ability to use client tools 
  • Good investigative and problem-solving skills 
  • Must be able to respond effectively to frequently changing priorities and requirements 
  • Passion for the customer and the customer experience 
  • High commitment to business, high level of accuracy in information management and personal integrity 
  • Great communication and interpersonal skills 
  • Analytical mind where common sense borders critical thinking 
  • Can work with little to no supervision 
  • Availability to work during peak gaming days (Saturday, Sunday and holidays) 
  • Native fluency in German 
  • Mastery of the English language. 

If you are interested in this position, please send your resume with a letter of interest outlining your experience in customer service and interest in video games directly to: 

Danke! Thank you! 


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Disclaimer: Unless the position is offered by the German Society of Montreal, the Society is not responsible for the content of the job offer. For any inquires, please contact the organization listed in the posting.

Upcoming Events

Sun, 16/12/2018 - 14:00 to 17:00
Wed, 19/12/2018 - 18:00 to 20:00
Fri, 21/12/2018 - 18:30 to 21:00
Wed, 16/01/2019 - 18:00 to 20:00
Mon, 28/01/2019 - 17:00 to 19:00